Virtual assistant insurance

Secure insurance for virtual assistants quickly and without fuss. We're simply priced, flexible and upfront.

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Professional indemnity insurance for virtual assistants UK
Professional indemnity insurance for virtual assistants UK
Professional indemnity insurance for virtual assistants UK
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What is virtual assistant insurance?

The core of virtual assistant insurance is professional indemnity. This cover protects you against accusations of wrongdoing. However, you may need other covers depending on the services you provide and the way you work. For example, cyber insurance if you are storing your customers' data or public liability if you, despite the title of your job, have physical contact with your clients and their property.

How much does virtual insurance cost?

Professional indemnity insurance for virtual assistants starts at £7.67 per month, and the cost increases based on the required insurance limits, business size, and claims history.

Self employed professional indemnity insurance
Professional indemnity

from £7.67 per month

Provides you with legal defence against claims of professional mistake or negligence causing a financial loss to your clients.

Up to £2,000,000 cover

Zero excess

Dedicated legal team

A+ insurer

Competitive prices

Core cover
Self employed professional indemnity insurance

Professional indemnity

from £8.89 per month

Provides you with legal defence against claims of professional mistake or negligence causing a financial loss to your clients.

Up to £2,000,000 cover

Zero excess

Dedicated legal team

A+ insurer

Competitive prices

Core cover
Self employed professional indemnity insurance

Professional indemnity

from £9.54 per month

Provides you with legal defence against claims of professional mistake or negligence causing a financial loss to your clients.

Up to £2,000,000 cover

Zero excess

Dedicated legal team

A+ insurer

Competitive prices

Core cover
Self employed professional indemnity insurance

Professional indemnity

from £20.41 per month

Provides you with legal defence against claims of professional mistake or negligence causing a financial loss to your clients.

Up to £2,000,000 cover

Zero excess

Dedicated legal team

A+ insurer

Competitive prices

Core cover
Self employed professional indemnity insurance

Professional indemnity

from £22.78 per month

Provides you with legal defence against claims of professional mistake or negligence causing a financial loss to your clients.

Up to £2,000,000 cover

Zero excess

Dedicated legal team

A+ insurer

Competitive prices

Core cover
Commercial legal expenses insurance.
Business legal protect

Cover of £100,000 commercial legal expenses included with your policy subscription.

Protects you and your business against a range of issues not typically covered by professional indemnity or public liability.

IR35 & HMRC investigations

Legal matters concerning your business

Negative PR (£25,000 cover)

Criminal prosecution

Compliance & regulation issues

Unpaid invoices (over £200)

Also includes free telephone advice & help from qualified professionals.

Tax and commercial legal advice

Counselling for you and your staff

Access to a legal template library

Identity theft assistance

Included
Self employed public liability insurance.
Public liability

from +£4.76 per month

Protects your business against claims of causing an accidental injury or property damage to either your clients or a third party.

Up to £2,000,000 cover including products liability

No excess

Expert legal team

A+ specialist insurers

Covers claims against your client caused by your business

Business equipment insurance.
Electronic business equipment

from +£7.00 per month

Pays for repair or replacement if your portable electronic equipment (and accessories) get damaged or lost.

Equipment up to £10,000 cover (£3,500 per item)

Accessories are included (£500 per item)

Hired equipment is covered

Worldwide - your devices are covered anywhere you are

Personal accident insurance.
Business owner protect

from +£10.07 per month

Reimburses your taxable business expenses while you’re recovering from a serious illness or injury.

Up to £2,000 a month

Up to 6 months following the first 30 days of illness

Any tax deductible expenses included

Receive a lump sump payout if you suffer an accident leaving you with partial or total disablement:

£5,000 lump sum

Fast customer service

Quick payout

Answer 4 questions then select the policies and limits you need.
Answer 4 questions then select the policies and limits you need.
What people say
2 March
Extremely impressed

Extremely impressed with the professional and supportive service I received.

Kellie Williams
on Google
16 February
Very efficient

After shopping around for business liability cover, I found suited, I had a few questions and Jana from suited was very efficient...

Chezza
on Trustpilot
14 February
Great!

The website is easy to use and the process is intuitive, clear and easy to follow.

Matt M
on Trustpilot
11 February

I was recommended Suited, because I’d been stalling. Simple to use website, offered clear, concise information and selection...

Mokolada
on Trustpilot
12 December

Really fantastic service by the suited insure team! Always found the insurance side to be a bit confusing but the team took me...

Michael Ryan
on Google
15 September

A simple and flexible service for what I required. Great communication from start to finish.

Matthew Allen
on Google
1 August

I was looking for business insurance this easy to use and very well explained web site made the process simple and painless. Had a quote...

Piers Field
on Trustpilot
In detail

Why do virtual assistants need insurance?

Virtual assistants handle personal data, and have access to bank and credit card details, passwords, and other information that—if lost—could potentially harm a client’s business, security, and/or finances.

Many clients won’t use virtual assistance who don’t have insurance

Certain types of business insurance are a must in the professional world and as a virtual assistant, you’re likely to present evidence of such insurance.

Breach of confidentiality claims

If you revealed sensitive information about your client’s business which affected their financial situation, it may lead to a breach of confidentiality claim against you.

Accusation of inappropriate conduct

If you’re handling communications on behalf of a client (emails, social media, and similar), you may be accused of upsetting a business partner or a potential customer and therefore asked to pay for the financial losses incurred.

Failing your duty of care

As a virtual assistant you look after certain areas of your client’s business or lives. Dropping the ball can happen to everyone, but sometimes a client may decide to sue if they believe they suffered financial harm as a result of your work.

Professional indemnity insurance for virtual assistants

Professional indemnity insurance covers the cost of defending you or your business against allegations of professional negligence, such as giving your client incorrect advice or failing your duty of care. This insurance is a necessity for virtual assistance businesses.

What does professional indemnity insurance for virtual assistants cover?

Professional indemnity insurance protects virtual assistants from claims or accusations of wrongdoing resulting from their professional advice.

Cover includes:

  • Failing your duty of care
  • Making a mistake
  • Acting negligently
  • Giving the wrong advice or recommendation

For example, you may be facing financial demands from a client because:

  • You were tasked to organise an important event and forgot
  • Your sent sensitive information to the wrong person
  • Your communication led to claims against your client

What professional indemnity limit do virtual assistants need?

Many clients that you work with will require you to have a minimum level of cover in order for you to undertake a contract. Always check first before you arrange cover. 

If you're not sure, or buying virtual assistant business insurance for the first time, consider the extent of your work and think of the worst-case scenarios. What would be the estimated costs to put your mistakes right?

Switching your professional indemnity insurance

If you’re shopping around and possibly considering leaving your current insurer, remember that you may no longer make claims against that policy.

If you change your insurance provider, ensure your past work is covered under your new policy. This is called “retroactive cover”.

Should I keep professional indemnity insurance if I stop providing virtual assistant services?

It’s wise to keep your professional indemnity if you pause or stop your virtual assistant activities. Claims against professional misconduct can surface months or years after you do the work.

How long you keep your cover in place is up to you; consider the type of work you did and the likelihood that a client might bring a claim against you. 

Public liability insurance for virtual assistants

By definition, virtual assistants work remotely and almost never spend any face-to-face time with their clients.

Public liability insurance covers risks associated with face-to-face work.

Therefore it is rarely the case that virtual assistants need public liability insurance unless the work they do does have an element of face to face contact with clients and their property.

What does public liability insurance cover?

Public liability provides policyholders with legal defence and covers a possible payout if found liable for property damage or causing an injury.

Cover includes:

  • accidental injury or death
  • accidental property damage

For example:

  • A client who visits your premises gets injured in a slip or fall and is demanding that you pay compensation.
  • During your visit to a client's home, an accident occurs and you’re blamed for the consequences which could be property damage or an injury.

Shopping for virtual assistant insurance

Whether or not you decide to use Suited virtual assistant insurance to protect your business, it’s worth keeping the following in mind:

Cheap virtual assistant insurance

When thinking about buying insurance for virtual assistants, while a competitive price is always welcome, don't choose a product just because it's cheap. When the price is too low, you'll need to take extra care to read the small print, especially what is excluded and what would happen if you had a claim.

The insurer's reputation is important

Insurance needs to be there when you need it most. The payout reputation of an insurer is essential. Suited uses financially sound insurers with an A+ rating.

Many providers charge fees to amend or cancel

Low initial prices often hide additional charges to pay monthly, amend or cancel your policy. At Suited, we charge no extra fees, and you can cancel anytime with no more to pay.

Some policy wordings are restrictive or have a high excess

Some providers will offer attractive prices, but it is at the expense of cover given. Suited professional indemnity and public liability have £0 excess.

In this section
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FAQs

Common questions

I have been asked to provide proof of professional indemnity insurance - does Suited provide it?

As soon as you secure your virtual assistant insurance with Suited, you will have access to policy documentation, including a certificate of insurance (proof of cover).

I sometimes use subcontractors. Is their work covered?

If you use other virtual assistants on a contract basis, their work is covered as long as you have a contract in place. You should always insist that these virtual assistants also have professional indemnity insurance.

Do I need any qualifications to get Suited insurance?

To secure Suited insurance, you must have relevant qualifications and/or experience. You do not need to provide any evidence prior to purchase, but we may ask you for it in the event of a claim.

I have only just started. Can I get insured with Suited?

Suited insures start ups as well as established professionals and businesses.

Answer 4 questions then select the policies and limits you need.
Answer 4 questions then select the policies and limits you need.
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Go retroactive

Include retroactive cover to insure previous work.

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Pay less when not working by hibernating your PI cover.

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Monday—Friday, 8:30am to 5:30pm

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No problem, Suited uses a simple subscription model making it easy to walk away.

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If you call to cancel within the first 2 weeks we’ll give you a full refund.

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No longer need us? Cancel anytime, no more to pay.

* 14 day promise is not available online, please speak to a member of staff. Not available if you have reported a claim.

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